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Returns & Exchange

Our return policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.


  • We offer exchanges and return if your product is damaged or broken OR if we’ve accidentally shipped you the wrong design
  • Each product is crafted by skilled artisans, ensuring uniqueness. Minor variations in color, shape, or size may occur, adding to its charm and are not considered defects and will not be eligible for return or replacement.
  • If your product is damaged or broken. Please do photograph the defect as soon as you open the packaging
  • Products purchased during sale / discounted pricing, are not eligible for returns or exchange unless received broken.
  • Cancellations are not possible once orders have been shipped


We offer full refund under certain circumstances

  • If you wish to cancel the order, please email us before the package is shipped to receive a full refund. The timeline for a refund is within 7-10 days in your mode of transfer.
  • Please get in touch with us directly for queries on refunds at
  • In the event we can't offer a replacement for your purchased item, we'll inform you and issue a store credit for the amount paid within 7-10 business days.
  • Refunds not possible for incorrect or incomplete addresses, 3 failed delivery attempts, or recipient refusal. Reship available with Rs.100/- shipping fee.